Refund and Return Policy
This Refund and Return Policy is applicable to all services and products sold at FadezByJ, located at 206 E Second St. Winslow, Arizona 86047.
Services: Due to the nature of barbering services, refunds will not be provided for services rendered. We strive to provide the highest quality of service and customer satisfaction. If you are dissatisfied with any service you have received, please contact us within 24 hours of your appointment to discuss your concerns.
Products/Supplies Returns:
Return Period: Products must be returned within 14 days from the date of purchase. Products returned over 14 days from the date of purchase.
Condition of Products: To be eligible for a return, products must be unused, in the same condition that you received them, and in their original packaging.
Proof of Purchase: A valid receipt or proof of purchase is required for all returns.
Refunds for Products:
Upon receiving and inspecting the returned item, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain amount of days.
Exchanges: We only replace items if they are defective or damaged. If you need to exchange an item for the same one, contact us at [your contact information].
Non-returnable items: Certain types of items cannot be returned, like perishable goods, custom products, and personal care goods. Please list any non-returnable items here.
Compliance with Payment Card Industry Standards: All refunds will be processed in accordance with the requirements of the payment card industry, ensuring secure and compliant handling of card information.
State Law Compliance: This policy is in compliance with the laws of the state of Arizona. If any part of this policy is found to be in conflict with state law, the law will take precedence, and adjustments will be made accordingly.